Most agencies are fully onboarded in as little as 24 hours after selecting their Insurance Support Professional.

They can assist with customer service, policy servicing, endorsements, renewals, quoting support, lead follow-up, CRM updates, administrative work, and many other insurance agency tasks.

Yes. Your Insurance Support Professional works exclusively with your agency during their scheduled hours and becomes an extension of your team.

We never assign new hires directly to client accounts. Every dedicated Insurance Support Professional completes extensive training and gains real agency experience before being assigned their own clients.

Your account is backed by trained backup support, experienced management, and quality assurance to help ensure uninterrupted service.

No. We provide the computer, headset, phone system, backup internet, and technical setup. Your agency simply provides access to your CRM and agency software.

No. We don't require long-term contracts, giving your agency flexibility as your needs change.

We begin with a discovery call to understand your agency, workflow, culture, and goals. Based on that conversation, we carefully match you with the Insurance Support Professional who best fits your business.